FAQs
How much are the shipping costs?
If your order value is high enough, shipping is free.
Shipping costs for parcels up to 20 kg vary depending on weight and destination country, ranging from €6 to €20 (excluding VAT).
The exact shipping costs will be shown in your cart before checkout.
When will orders be shipped?
Orders are usually dispatched the next business day.
How long is the warranty?
- Asetek products come with a 2-year manufacturer’s guarantee.
- BavarianSIMTec products come with a 1-year manufacturer’s guarantee and, of course, a 2-year warranty.
- VRS products come with a 3-year manufacturer’s guarantee.
Is it possible to pick up the order?
Yes, orders can be picked up at our office (see address below) by appointment .
Our address is:
Bahnhofsring 48, Staircase 1, 2nd floor
3451 Pixendorf
Austria
Can't find what you're looking for?
Send us an email to shop@simraceteq.eu and someone from our customer service team will get back to you as soon as possible. Please include your order number, if you have one.